Welcome to Lumé. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of any products through our store. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully before shopping with us.

By using our site and placing an order, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into these Terms.

We make every effort to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, photographs, or other content on our site are completely accurate, current, or error-free.

• All prices are listed in US dollars unless otherwise stated and are subject to change without notice
• We reserve the right to limit quantities, refuse, or cancel any order at our discretion, including in cases of suspected fraud or pricing errors
• Product colors may vary slightly due to lighting, photography, and individual device display settings

By placing an order, you are making an offer to purchase the selected product(s) subject to these Terms. All orders are subject to acceptance and availability. Payment must be received in full before an order is processed and shipped. We use secure, encrypted third-party payment processors to handle all transactions, and we do not store full payment card information on our servers.

We offer worldwide shipping on all orders. Estimated delivery time is 5–8 business days from the date of purchase, with orders processed within 1–2 business days. Shipping rates are calculated at checkout based on your location. We are not responsible for delays caused by shipping carriers, customs processing, or other circumstances outside of our control.

We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached; bags and accessories must be unused and in original condition. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Full details are available on our Returns & Exchanges page.

All content on this website, including text, graphics, logos, images, and the Lumé name and branding, is the property of Lumé or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this site for commercial purposes without our prior written consent. Designer brand names, logos, and trademarks referenced on this site belong to their respective owners and are used solely to describe and identify the authentic products we sell.

To the fullest extent permitted by law, Lumé shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products purchased through our store. Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

When using our website, you agree not to:

• Use the site for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to our systems, servers, or data
• Submit false or fraudulent information when placing an order
• Interfere with the proper functioning of the website

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our website following any changes constitutes your acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

If you have any questions about these Terms of Service, please contact us through our contact page.