At Lumé, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase from our website.

When you visit our site or place an order, we may collect the following types of information:

• Contact information such as your name, email address, phone number, and shipping/billing address
• Order information including items purchased, order value, and order history
• Payment information processed securely through our third-party payment provider (we do not store full payment card details on our servers)
• Device and browsing information such as IP address, browser type, and pages visited, collected automatically through cookies and similar technologies

We use the information we collect to:

• Process and fulfill your orders, including shipping and customer service communications
• Send you order confirmations, shipping updates, and respond to inquiries
• Improve our website, products, and overall shopping experience
• Send marketing communications, promotions, or new arrival updates, if you have opted in to receive them
• Detect and prevent fraud or unauthorized transactions

Our website uses cookies and similar tracking technologies to understand how visitors use our site, remember your preferences, and improve your browsing experience. You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our business, including:

• Payment processors to securely handle transactions
• Shipping carriers to deliver your orders
• Website hosting and analytics providers who help us maintain and improve our site

These third parties are only provided the information necessary to perform their services and are not permitted to use your data for any other purpose.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are processed through secure, encrypted connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You have the right to:

• Access, update, or correct the personal information we hold about you
• Unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails
• Request that we delete your personal information, subject to certain legal or operational exceptions

To exercise any of these rights, please contact us using the information below.

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us through our contact page.